Refund & Cancellation Policy

1. Transparent Pricing

Lead Voltage services are customized based on service scope, industry, geographic market, and program requirements. Customers receive clear pricing schedules and all applicable billing terms in writing before entering into any paid service arrangement.

2. Cancellation Policy

Customers may request cancellation by contacting Lead Voltage directly via email at voltageleads@gmail.com or by phone at 301-709-6504.

Cancellation becomes effective according to the notice period stated in the customer's service agreement. Any specific cancellation terms are disclosed in full prior to purchase and may vary depending on the customer's service agreement and commitment period.

Recurring charges scheduled after the effective cancellation date will cease. Our team will promptly review and confirm the status of each cancellation request.

3. Refund Policy

Fees for services already delivered or work already performed are non-refundable. Because lead generation and customer acquisition programs involve ongoing market deployment, media distribution, and market-focused operational resources, delivered services are evaluated based on completed work against contractual milestones.

Any exception or refund eligibility will be determined according to the customer's applicable service agreement and applicable law. Customers with billing questions or concerns should contact Lead Voltage directly so the matter can be reviewed fairly and accurately.

4. Payment Dispute Resolution

Customers should contact Lead Voltage regarding billing or service concerns before initiating a payment dispute with their financial institution so the business has an opportunity to review and resolve the issue directly, amicably, and efficiently.

5. How to Reach Our Billing Department

To discuss billing, modify your agreement, or inquire about cancellation: